HRM502 Assessment 3 character profiles
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CEO
- Very task-focused approach to management
- Wants to be convinced with evidence before committing to anything
- Considers the role of HRM to be setting goals for staff and ensuring they are held up to achieving those goals
- Needs to see where a return on investment will come from prior to spending money on things like training and development
- Is a big ‘team player’ and will look for advice from managers in the organisation when the decision is outside of his knowledge. However will still be the one to make the final call
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Archie Parks
Manager, HR
- Focuses on a relationship style of management but understands to ‘sell’ HR to some people requires a strategic angle
- Tries to follow strategic and sustainable HR practices where he can and provide an evidence-based approach
- Ample understanding of HRM and well-liked by his HR team
- Sees staff as capital that require time and resources invested in them for goal attainment to occur
- Holds a high concern for ethical practice and works hard at establishing/maintaining a good culture in the organisation
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Anastasia Lyle
Director, Administration and Legal
- Task-focused and see things very black and white
- Background in mediation and often call upon to be a peacekeeper
- Well-liked in the organisation but known for her hard stance approach to management
- Doesn’t really see the need for HR and feels managers from each department should just look after their own staff
- Big believer in ‘if what we have done before works, we should do it again’ style of approach to problem solving
Simon Webster
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Director, Marketing
- Very approachable person with a good balance between tasks and relationships focus
- Understands the importance of evidence-focus, but will sometimes go along with a solution on the basis of gut feeling or if he sees it working
- Willing to try something new but will also want to do a small market test (innovate but proceed with caution)
- Sees staff as valuable resources and is all for staff development but always puts a customer value perspective on it
- Very creative in problem-solving with ‘out of the box’ thinking but ensures new ideas are proven before implementation
Samantha Smith
Manager, Information Technology
- Task-focused, does not think work relationships should go beyond the task at hand
- Minimum additional workload for herself and for her staff
- Big on new technology but often has trouble getting employees on board with technological change
- Somewhat frustrated in her job as she sees potential for things to be done more efficiently through the use of technology
- Not very well liked in the organisation
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Susan Priya
Manager, Accounting and Finance
- Focused on achieving budgets and lowering expenditure
- Very detail orientated and expects the same attention to detail from all in the workplace
- Highly regarded within the workplace
- Focuses on getting the largest return on investment for the lowest risk and cost
- Believes management is in control and makes the final decision, however, ensures she consults staff because she believes it is good for the department’s culture.
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